NightVoid
Entertainment

NightVoid Entertainment's

Refund Policy

Effective Date: 11/12/2024

At NightVoid Entertainment, we strive to ensure that our users are satisfied with our software offerings. This Refund Policy outlines the conditions under which refunds may be provided and the process for requesting one.

1. Eligibility for Refunds

Refunds are only available for paid software purchased directly from NightVoid Entertainment through our official website or authorized distribution channels.

2. Timeframe for Refund Requests

You may request a refund within 14 days of purchase, provided you have not exceeded reasonable use, as outlined below, and no significant use of the software (e.g., extended usage or extensive content download) has occurred.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Open source software offerings, as they are free to access and modify under applicable licenses.
• Software distributed as part of beta or development versions, which are offered for feedback and testing purposes.
• Any digital content that has been used beyond the trial or evaluation period, where available.

4. Requesting a Refund

To request a refund, please contact our support team at support@nightvoid.com with your purchase details, including the order number and reason for the refund. We may ask for further information to better understand your request.

5. Refund Approval

Refunds are processed on a case-by-case basis. If approved, we will initiate the refund to your original payment method. Processing times may vary depending on your payment provider.

6. Changes to the Refund Policy

We may update this Refund Policy periodically to reflect changes in our practices or legal obligations. We recommend reviewing this policy periodically for the latest information.

Contact Us

If you have any questions or concerns about our Refund Policy, please reach out to us at:

Email: support@nightvoid.com
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